Help: Answer
Have Your Very Own U.S. Mailing Address


Join our mailing list!









Backpack Trael Store is an Upfront Merchant on TheFind. Click for info.

Return to Help Index
Shipping and Returns
For International Shipments
  We Ship Internationally Through Have Your Very Own U.S. Mailing Address

Shipping with MyUS.com lets us offer super low cost, fast international shipping to more than 225 countries. MyUS gives you a U.S. address you can use to place orders on any U.S.-based online store. We ship your order to your MyUS address and MyUS forwards it to you in as little as 2 days. You get deeply discounted international shipping rates, exceptional customer service and 24/7 online access to your shipping account.

Using MyUS allows you to use credit cards cards with international billing addresses as well as those issued by non-U.S. financial institutions. You can also send a wire transfer to MyUS and they will make your purchase on your behalf.

Follow these two steps for international delivery:

1. Get your own U.S. address in America at www.MyUS.com.

2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.
Free Returns & Refunds Policy
  FREE and Easy Return / Refund  Policy

Change your mind? Just send it back - FREE! - We want you to have the right gear for your trip. So if decide you don't want an item or want to exchange it, just email us for a prepaid return slip, slap it on the box and you're done!

  • Refunds will be full and include any original shipping charges. So there's no cost to you.
  • Items must be returned in unused condition within 60 days of the receipt of the item to receive a refund.
  • All items must be in unused conditions with all tags attached and in the original box.
  • Please include a copy of your packing slip. Go here to print a packing slip.
  • Exchanges will be mailed at no additional cost upon receipt of the original items.
After 60 days, contact the manufacturer directly regarding defects, warranty or repair issues